All industries

About us

AI that fits your business and stays yours.

Machines Like Me helps enterprises put agents to work in complex environments.

Our mission

Who we are.

Founded in 2023 and headquartered in Grünwald, near Munich, Germany, Machines Like Me turns businesses into agentic enterprises.

We are neither a consultancy nor a software vendor. We deliver a complete service, from the first analysis to go-live, that scales like software and works directly inside our clients' own systems. From tasks that consume their teams' time to difficult migrations, recurring production issues and inconsistent data, we take on the operational challenges that standard software often leaves unresolved.

Machines Like Me team in a meeting
Clients
+100
Countries
16
Processes automated
+300
Industries
+20

Our leadership

The people running
the machines.

  • Christopher Menzel

    Christopher Menzel

    CEO & Co-Founder · Grünwald

    Leads product, delivery and day-to-day operations at Machines Like Me. Shapes the platform, methodology and team that turn business processes into AI-powered workflows, from discovery through production. His focus is on making AI work reliably in everyday business operations and bringing automation to new markets.

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  • Conrad Caine

    Conrad Caine

    Chairman & Co-Founder · Grünwald

    Brings more than 25 years of experience building and growing IT businesses as an entrepreneur, investor and operator. Sets the strategic direction at Machines Like Me and works with commercial teams to build enterprise client relationships across markets. His focus is on helping businesses create lasting value through intelligent automation.

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  • Caroline Ortmark

    Caroline Ortmark

    Partner · Stockholm

    Runs the Scandinavian business from Stockholm. An entrepreneur with a background in communications, working to bring automation to Nordic companies.

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  • Karl Berger

    Karl Berger

    Partner · Grünwald

    Three decades in sales and business leadership. Helps businesses identify opportunities to put AI agents to work.

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  • Jeff Fiedler

    Jeff Fiedler

    Partner

    Over 30 years enabling digital transformation for enterprise customers. Leads US sales from California, focused on turning automation into measurable business growth.

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  • Stefan Heeke

    Stefan Heeke

    Partner · Grünwald

    Data science leader and strategist, with corporate leadership experience across the US, France and Germany. Brings scientific rigor to the question of where an agent should act on its own and where a person stays in the loop.

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  • Andreas Jung

    Andreas Jung

    Partner · Kiel

    Leads sales across the German market from Kiel. An experienced entrepreneur who runs a business of his own alongside, and who makes the case for process automation on economics rather than on technology.

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  • Haley Kampschnieder

    Haley Kampschnieder

    Partner · Wilmington

    Works with US companies on intelligent automation, from the first conversation to a process that runs in production.

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  • Tobias Schmidt

    Tobias Schmidt

    Head of Solution Engineering

    Over a decade digitalizing businesses. Leads solution engineering, translating business into technology and technology back into business.

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  • Oswald Schröder

    Oswald Schröder

    Partner · Luxembourg

    Runs the business in Belgium and Luxembourg. A multilingual specialist in marketing communications and technical innovation, with years of experience across European markets.

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  • Max Schubert

    Max Schubert

    Partner

    Max Schubert helps businesses turn AI potential into practical business value through process automation, with a focus on improving efficiency and building competitive advantage.

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  • Markus Siebold

    Markus Siebold

    Partner · Germany & Spain

    E-commerce and omnichannel expert with over 20 years driving international digital growth. Works on efficiency through intelligent workflows, turning complex operations into something that scales.

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  • Teun Tervoort

    Teun Tervoort

    Partner · Amsterdam

    Works on the step that decides whether automation is worth it: taking a complex process from design to execution that holds up at scale, day after day, inside the systems a Dutch company already runs.

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  • Thomas Tervoort

    Thomas Tervoort

    Partner · Amsterdam

    Leads sales in the Netherlands. Works with companies whose operations are spread across dozens of systems, turning administrative workflows, reporting and manual back-office steps into AI that runs in production rather than as a pilot, and measures it by business impact.

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  • Christof Van Zanten

    Christof Van Zanten

    Partner · Amsterdam

    Works with Dutch companies on new ways of working, using AI to streamline operations. An entrepreneur in his own right, running a business of his own alongside.

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“We build autonomous AI ecosystems so your teams can focus on growth.”

Machines Like Me · 2026

What we believe

What we believe

We believe every company should be able to automate on its own terms. Businesses in the same industry may face similar challenges, but their systems, processes and priorities make the right solution different for each one.

Our approach starts with that reality: understand the business, identify what is worth automating, and shape the solution around it. Every project should move the company closer to autonomy while keeping it in control.

Questions we get asked

How we work with you, in detail.

How we charge, where your data lives, who owns the agent and what happens after go-live.

How do you charge?

A fixed price per end-to-end process, agreed before we start. Strategy, discovery, build, go-live and a supported hypercare period are inside that price. AI strategy or process documentation on their own are charged as consultancy; for programs of many processes we agree an annual budget and write individual offers against it.

What if a process turns out not to be automatable?

You receive a voucher to automate a different process instead. There is no invoice for the attempt. Feasibility is usually demonstrated on your own process during the sales conversation, so this is rare.

Where does our data live?

In a dedicated subscription in your own environment: EU cloud, private cloud or on-premise. Processing and storage stay there by default, including AI inference where the model runs in your tenant. Where a process design needs an external model provider, we name the provider, the data that reaches it and the contractual basis, including a no-training commitment, in the solution design.

Who owns the agent?

The agent is yours to run, permanently. On fixed-price projects the source code and configuration are handed over to you as part of our standard scope, together with the process documentation, the deployment instructions and the runbook. A process that runs your business should not depend on a supplier.

How long does it take?

Our fastest projects go live from 12 weeks. Most timelines depend on the complexity of the process, how many systems it touches and how ready your data is. The plan for your process comes out of discovery, not before it.

What happens after go-live?

A supported hypercare period: the process runs on real data with your team using it, we handle tickets on priority and tune rules against live operation until it is stable. Then we hand over to your IT with training and a runbook. If you prefer not to take first-line operation, continued support and monitoring are available as an optional agreement, scoped and priced separately.

Where we work

A strategic footprint
across two continents.

Our globally distributed team ensures customers always have experts close to their business hours. With follow-the-sun operations and around-the-clock responsiveness.

  • Grünwald HQ (Munich)
  • Amsterdam
  • Kiel
  • Luxembourg
  • Silicon Valley
  • Stockholm
  • Wilmington

Strategic partners

Infrastructure inside your tenancy.

The platform and model providers whose infrastructure supports every engagement, inside the customer's own cloud.

  • Microsoft
  • Google Cloud
  • OpenAI
  • Anthropic

Certifications

Compliance by architecture.

Aligned with ISO 27001 and ISO 9001. GDPR and EU AI Act obligations already applied to every engagement.

GDPR
By architecture
ISO 27001
Aligned
ISO 9001
Aligned
EU AI Act
Through HITL
Three people in conversation in a glass-walled meeting room, seen from the corridor

Contact

Book a call.

Book 30 minutes with our team. Walk us through your process. We'll show you where AI agents can make a difference.

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Industry Solution Catalog

Solution Catalog

A practical overview of key processes in your sector, the challenges they involve, and the AI agent solutions that address them.