All industries

Run the business behind the automation.

AI Agents across bids, project delivery, service and spare parts, end to end, inside your environment.

WHY AUTOMATION FITS INTRALOGISTICS

Deliver more projects with the same team.

Every RFQ is answered from the same specifications, every project is commissioned against the same checklists, every service call follows the same dispatch rules. Engineering judgment and the work on the customer's floor stay with people; the specification reading, document production and dispatching around them are repetitive and still done by hand.

Our AI agents take over that work end-to-end, inside your CRM, ERP, WMS/WCS and field-service systems.

  1. BidRFQs and specifications read, quotes and layouts prepared
  2. DeliverProject documents, commissioning checklists and reports produced
  3. ServeService calls dispatched, spare parts ordered and tracked

WHAT WE DO FOR INTRALOGISTICS

Turn project, service and back-office work into agent work.

Agents handle the project paperwork. Engineers deliver the system.

Delivery calendarOne project, every milestone watched by agents
FAT · Line 3PASSED
Commissioning · DC-NordON TRACK
Go-live · Ramp-upSCHEDULED
As-built handoverFOR REVIEW
Project Management & Implementation · automation potential
66–76%
Engineering & Integration · automation potential
58–68%

Every project milestone, hit on time

FAT/SAT, commissioning, go-live and handover. Agents keep every project on schedule, so milestones are hit without the last-minute push.

FAT · SAT · Commissioning · Handover

Bid & design intakeFrom RFQ to sized solution
Documents in the RFQSpecs, layouts, tenders
Extracted & indexedOCR + entity extraction
Human touchesLow-confidence only
Sales & Solution Design · automation potential
65–75%
Finance, Controlling & Contracts · automation potential
71–81%

Clean bid and design data from day one

Tenders, specs, layouts and site surveys arrive as PDFs and drawings: agents extract and structure them instantly, so sizing and quoting start on clean data.

RFQs · Specs · Layouts

Project & service cycleEngineer hours back on commissioning
Data prep
Schedules
Admin
Judgment
Agents take the gray bars, your people keep the blue one.
Fastest go-live *
from 12 wks
Payback
< 12 mo
Less manual work
5–10×

Your engineers on the highest-value work

Skilled engineers and technicians are your scarcest resource. Agents take the documentation, scheduling and reporting, so their hours go to commissioning and complex fixes.

Throughput · Uptime · Margin

* Our fastest go-live. Timelines depend on the complexity of the project and its processes.

INSIDE AN INTRALOGISTICS BUSINESS

Custom agents, built for every team in the business.

We don't deploy generic software. We design AI Agents around the processes, tools and people of each function, then connect them where it matters. Click any department to explore.

Sales & Solution Design

Respond faster, size sharper, win more.

Agents respond to RFQs, configure and size solutions, price and quote, and keep the CRM current — so sales engineers spend their time on the deals that matter.

Automation potential65–75%
  • RFQ & tender response
  • System configuration & sizing
  • Solution pricing & quoting
  • ROI & business case modeling
  • CRM pipeline management

Project Management & Implementation

Deliver on time, on budget, with nothing dropped.

Agents generate project plans, track milestones and change orders, run the risk register and assemble handover packs — so project managers steer instead of chasing status.

Automation potential66–76%
  • Project plan generation
  • Milestone & progress tracking
  • Change order management
  • Risk & issue register
  • Documentation & handover pack assembly

Engineering & Integration

Design faster, integrate cleaner, document itself.

Agents draft functional specs, map WMS/WCS/ERP integrations, manage engineering BOMs and generate as-built documentation — so engineers design instead of drafting boilerplate.

Automation potential58–68%
  • Functional specification drafting
  • WMS/WCS/ERP integration mapping
  • Engineering BOM management
  • Integration test automation
  • As-built documentation

Software & WMS/WCS Operations

Systems watched, releases safe, configs documented.

Agents monitor systems, triage software defects, automate release testing and track licenses — so software teams keep customer sites running without the firefighting.

Automation potential69–79%
  • System monitoring & alerting
  • Software defect triage
  • Test automation for releases
  • Customer configuration documentation
  • Software license & entitlement tracking
See IT agents across industries →

AMR & Automation Fleet Management

Every robot productive, every exception handled.

Agents orchestrate fleet traffic, monitor robot health, optimize charging and resolve stuck-robot exceptions — so fleets stay productive around the clock.

Automation potential51–61%
  • Fleet orchestration & traffic management
  • Robot health monitoring
  • Charging & battery optimization
  • Exception & stuck-robot resolution
  • Integration with WMS/WCS tasks

Service & Maintenance

Predict failures, dispatch fast, keep uptime high.

Agents schedule preventive maintenance, raise predictive alerts, dispatch field technicians and document jobs — so service teams keep every site running.

Automation potential68–78%
  • Preventive maintenance scheduling
  • Field service dispatch
  • Predictive maintenance alerts
  • Remote diagnostics & resolution
  • Service job documentation

Spare Parts & Supply Chain

Right part, right place, right time.

Agents plan parts demand, procure and monitor lead times, kit jobs and keep customers updated on orders — so the right part is always where it needs to be.

Automation potential72–82%
  • Parts demand planning
  • Parts procurement
  • Lead-time monitoring
  • Parts kitting & job staging
  • Parts order status & customer updates

Customer Support & Helpdesk

Answer faster, resolve sooner, keep SLAs green.

Agents intake and triage incidents, resolve Tier-1 tickets, monitor SLAs and manage customer communication — so support keeps customers informed and SLAs met.

Automation potential71–81%
  • Incident intake & classification
  • Incident triage & routing
  • Tier-1 resolution automation
  • SLA monitoring & escalation
  • Customer communication management
See Customer Service agents across industries →

Quality & Functional Safety

Defects tracked, standards met, audits painless.

Agents track defects and non-conformances, run CAPA, generate inspection reports and control quality documentation — so quality teams spend time on judgment, not paperwork.

Automation potential64–74%
  • Defect & non-conformance tracking
  • CAPA management
  • Inspection & test report generation
  • Standards & regulatory tracking
  • Quality documentation control

Procurement & Manufacturing Operations

Buy smart, receive clean, keep the line moving.

Agents manage purchase orders, track supplier delivery, validate invoices and run goods receipt — so procurement and production keep the line supplied without the chase.

Automation potential71–81%
  • Purchase order management
  • Supplier delivery tracking
  • Goods receipt & inspection
  • Supplier invoice validation
  • Inventory & WIP management

Finance, Controlling & Contracts

Books current, margins visible, cash on time.

Agents process AP and AR, run service-contract billing and project cost accounting, and orchestrate month-end close — so finance closes without the scramble.

Automation potential71–81%
  • Accounts payable processing
  • Service contract billing
  • Accounts receivable & collections
  • Project cost accounting
  • Month-end close orchestration
See Finance & Accounting agents across industries →

IT, Data & Digital Operations

Pipelines flowing, systems secure, data clean.

Agents run IoT and telemetry pipelines, operate the data platform, manage master data and integration health, and control access — so digital operations scale without adding headcount.

Automation potential71–81%
  • IoT & telemetry pipeline operations
  • Data platform operations
  • Master data management
  • Integration health monitoring
  • Access & identity management
See IT agents across industries →

AGENT IN ACTION

How a service dispatch agent works.

What it does

The moment telemetry flags a fault, the agent opens the case on its own. It diagnoses the root cause from sensor data and service history, matches the parts and a certified technician, and schedules the visit within the SLA window, for every asset, every site.

The objective

Keep every site running without the triage scramble. Your service team only sees the assets that genuinely need a decision, and approves and dispatches with a job pack that is already complete.

What it does

The moment telemetry flags a fault, the agent opens the case on its own. It diagnoses the root cause from sensor data and service history, matches the parts and a certified technician, and schedules the visit within the SLA window, for every asset, every site.

The objective

Keep every site running without the triage scramble. Your service team only sees the assets that genuinely need a decision, and approves and dispatches with a job pack that is already complete.

See how every agent is built →
of dispatch automation potential
65%
fastest go-live
from 12 wks
Service Dispatch AgentSite DC-Nord · 240 assets · working live
DEMO
Telemetry alert
Fault diagnosed
Parts & technician matched
Visit scheduled
Ready for sign-off
Telemetry alert — fault flagged on conveyor MDR-14
PENDING DISPATCH08:02 · Service control desk
MDR-14 Site DC-Nord · motor roller
Asset240 in installed base
SLA4-hour response — clock running
StatusHeld pending diagnosis & parts
Root cause diagnosed from telemetry and history
High current drawMotor overload
Bearing wearVibration signature
Recurring fault3rd event this month
Downstream riskSorter may stall
Parts requiredRoller + bearing kit
Escalate if idleSLA at risk
Matching parts, technician and SLA window
Spare parts in stockApplied
Technician skills & certsVerified
SLA response windowConsistent
Escalation needed1 for human review
Dispatch confidence0 / 100 · High
Scheduling the visit and assembling the job pack
Technician assigned and routed to site
Roller + bearing kit reserved and kitted
Job documentation attached to the work order
Exception noted for the service manager
Visit ready — dispatch stays human
READY FOR SIGN-OFF
Approve & dispatch
Work order queued for the field technician
Parts kitted and logged, audit-ready
1 SLA-risk asset routed to the manager
The agent diagnoses and schedules: your service team approves exceptions and dispatches. Hours of triage become minutes, every alert.
Simulated — illustrative of agent behavior
  1. Your environment, your data

    Agents run inside your infrastructure, on-prem, private cloud or hybrid. No client data leaves your network without your approval. No dependency on us: it runs on infrastructure you control. The agent is yours to run, permanently.

  2. Fixed price per process

    You pay for the process automated, not consulting hours. If a process proves non-automatable, a voucher covers the next one.

  3. From 12 weeks · fastest go-live

    Our fastest projects go live from 12 weeks; the plan for yours comes out of discovery, because it depends on the process and the systems it touches. Payback within one year for the large majority of projects.

INTRALOGISTICS FAQ

What intralogistics leaders ask us.

Answers before the first call: the questions practice leaders ask us most.

Do we need to rip and replace our WMS, ERP or control systems?

No. Our agents sit on top of what you have — your WMS/WCS, ERP, CRM, CMMS and control systems. Where an integration doesn't exist, our agents operate the same screens your team uses today, on-site or remote.

How we integrate with each system →
What happens to our engineers and service teams?

They move up the value chain. Engineers design instead of drafting boilerplate, technicians fix instead of chasing parts, project managers steer instead of assembling status packs. Every agent action is auditable and reversible, and humans retain ultimate responsibility — commissioning sign-offs, safety approvals and dispatch decisions stay with your people.

How do you handle functional safety and quality standards?

Agents run inside your environment with role-based access, full audit trails and decision-level traceability. They support IEC 61508 functional safety, CE and quality documentation — but sign-off on safety-critical decisions stays human, consistent with the standards your projects are certified against.

How do you price?

Fixed-price per workflow automation. If during delivery we determine a process cannot be automated, you receive a voucher to automate a different process instead. Optional SLAs are agreed per project, based on business hours.

How we charge →
What's typically in scope for an intralogistics business?

RFQ response, configuration and pricing; project milestones, change orders and handover packs; engineering specs, BOMs and as-built docs; AMR fleet monitoring and WMS/WCS operations; preventive and predictive maintenance, field dispatch and spare parts; and finance, procurement and IT operations. We scope per team.

What happens after go-live →

Ready to automate your intralogistics operations?

Book a 30-minute meeting with our team and discover what AI automation can do for your specific workflows.

Industry Solution Catalog

Solution Catalog

A practical overview of key processes in your sector, the challenges they involve, and the AI agent solutions that address them.