All industries

Property portfolios that manage themselves.

AI agents automate leasing, rent collection, maintenance dispatch and compliance.

WHY AUTOMATION FITS PROPERTY MANAGEMENT

Tenants served, rent reconciled, repairs on track.

Every lease is onboarded the same way, every rent is reconciled against the same account, every ticket follows the same route to a contractor and every inspection ends in the same certificate. Choosing a tenant and the work on site stay with people; the onboarding, reconciling, routing and certifying around them is repetitive and still done by hand.

Our AI agents take over that work end-to-end, inside your property management system, accounting, contractor and tenant portals.

  1. Let & onboardApplications checked, leases prepared, tenants onboarded
  2. Collect & reconcileRent matched to accounts, arrears detected and escalated
  3. Maintain & certifyTickets routed to contractors, inspections and certificates tracked

WHAT WE DO FOR PROPERTY MANAGEMENT

More time for the portfolio, less for the paperwork.

Agents chase certificates and rent. Your team looks after tenants.

Compliance loadCertificates & inspections tracked
Manual
Automated
Compliance, Legal & Safety · automation potential
62–72%
Inspections & Building Audits · automation potential
67–77%

Compliance records, always ready

AI agents collect safety certificates, track expiry dates and inspection schedules, and follow up on missing documents. Your team gets organized records and clear alerts when action is needed, with more time to focus on building safety.

Fire · Gas · GDPR · Inspections

Repair costs vs rents · EU, index 2022 = 100Repair costs up 17% since 2022; rents, 10%. Agents triage and dispatch every ticket as it arrives.
  • Maintenance and repair
  • Rents
100110120
2022202320242025
Tenant Service & Communications · automation potential
72–82%
Maintenance & Facilities Management · automation potential
66–76%

Source: Eurostat, prc_hicp_aind (CP043, CP041), 2025

Ticket triage that scales with the portfolio

AI agents triage tickets from web, email, phone and app, route each one to the right contractor and follow up until it is closed. Your team keeps up with a growing portfolio, and tenants get faster answers.

Web · Email · Phone · App

Cost efficiencyCost per unit drops as the portfolio grows
Break-even Cost per unit Units under management →
Fastest go-live *
from 12 wks
Payback
< 12 mo
Less manual work
5–10×

More properties. Less rent admin.

AI agents send rent invoices, match payments and follow up on overdue balances, flagging disputes for your team. Handle a growing portfolio with less manual work and a clear view of what's paid and what's outstanding.

Rent · Arrears · Dunning

* Our fastest go-live. Timelines depend on the complexity of the project and its processes.

INSIDE A PROPERTY MANAGEMENT ORGANIZATION

Custom agents, built for every property management department.

We don't deploy generic software. We design AI agents around the processes, tools and people of each function. Click any department to explore.

Tenant Onboarding & Leasing

Applications screened, leases signed, move-ins smooth.

AI agents run tenant screening, lease generation, move-in coordination and renewals — so leasing teams spend time on relationships, not document chasing.

Automation potential67–77%
  • Tenant application intake
  • Tenant screening & credit checks
  • Lease document generation
  • Lease negotiation support
  • Deposit & first-payment processing

Rent Collection & Arrears

Rent billed, paid, reconciled — arrears caught early.

AI agents bill rent, reconcile payments, detect arrears and run dunning — so cash collection scales without growing the receivables team.

Automation potential73–83%
  • Rent invoicing
  • Direct debit / standing order management
  • Payment processing & reconciliation
  • Arrears detection & escalation
  • Dunning workflow execution

Tenant Service & Communications

Tenants heard, tickets resolved, satisfaction grows.

AI agents triage tickets, draft responses and run multi-channel comms — so tenant service scales without burning out the team.

Automation potential72–82%
  • Ticket intake (web/email/phone/app)
  • Ticket triage & routing
  • Response drafting & auto-replies
  • Tenant satisfaction (NPS) tracking
  • Multi-channel comms (email/SMS/app)
See Customer Service agents across industries →

Maintenance & Facilities Management

Work orders dispatched, HVAC monitored, buildings running.

AI agents triage work orders, dispatch contractors and run HVAC / energy / security operations — so buildings run cleaner, safer and more efficient.

Automation potential66–76%
  • Work order intake
  • Work order triage & dispatch
  • Contractor assignment
  • Preventive maintenance scheduling
  • HVAC monitoring & remote diagnostics

Contractor & Vendor Management

Vendors sourced, performance scored, invoices flowing.

AI agents source contractors, score performance and process invoices — so vendor management scales with the portfolio.

Automation potential69–79%
  • Contractor sourcing & onboarding
  • Vendor tendering (RFP)
  • Contractor performance scoring
  • Service-level monitoring
  • Invoice processing & approval

Inspections & Building Audits

Buildings inspected, defects tracked, capex planned.

AI agents schedule inspections, track defects and surface capex priorities — so building integrity stays high and surprises stay low.

Automation potential67–77%
  • Annual building inspections
  • Pre-tenancy inspections
  • Move-out inspections
  • Defect tracking & remediation
  • Health & safety audits

Vacancy & Letting

Vacancies marketed, leads qualified, units re-let fast.

AI agents market vacancies, qualify leads and shrink time-to-let — so vacancy rates drop and rental income holds.

Automation potential70–80%
  • Vacancy detection
  • Marketing listing creation
  • Photography & virtual tour
  • Listing distribution (portals)
  • Lead capture & qualification

Energy & ESG / CSRD Reporting

Energy tracked, retrofits planned, CSRD audit-ready.

AI agents track energy, compute emissions and assemble CSRD/ESRS disclosures — so ESG stops being a yearly fire drill.

Automation potential62–72%
  • Energy consumption tracking
  • EPBD certificate compliance
  • Energy retrofit project tracking
  • Scope 1 emissions data
  • Scope 2 emissions data

Asset & Portfolio Performance

NOI tracked, KPIs visible, owners reported.

AI agents track NOI, model performance and generate owner reporting — so asset managers spend time on strategy, not data wrangling.

Automation potential65–75%
  • Net Operating Income (NOI) tracking
  • Yield & cap rate analytics
  • Asset-level P&L
  • Portfolio benchmarking
  • Owner reporting (institutional)

Property Accounting & Service Charges

Service charges reconciled, ledgers clean, audits ready.

AI agents reconcile service charges, maintain tenant ledgers and prepare audit-ready files — so property accounting scales with the portfolio.

Automation potential74–84%
  • Service charge calculation
  • Service charge reconciliation
  • Year-end service charge statements
  • Operating expense tracking
  • Capital expense tracking
See Finance & Accounting agents across industries →

Compliance, Legal & Safety

Buildings safe, tenant law followed, disputes resolved.

AI agents track safety certificates, monitor tenant-law compliance and manage legal disputes — so the operator stays inside the law and out of court.

Automation potential62–72%
  • Fire safety compliance
  • Gas safety certificates
  • Electrical inspection certificates
  • Legionella / water testing
  • Asbestos register management

Data, Tech & Tenant Portals

PMS up, IoT alive, tenants self-serving, data secure.

AI agents run the PMS, tenant portals, IoT integrations and data security — so tech supports the portfolio at scale and tenants self-serve.

Automation potential70–80%
  • Property Management System operations
  • Tenant self-service portal
  • IoT sensor integration
  • Smart building systems
  • Data quality (property master data)
See IT agents across industries →

AGENT IN ACTION

How an arrears escalation agent works.

What it does

Detects missed payments in real time, scores arrears by risk, and triggers the right escalation workflow: dunning notices, payment plans or legal handoff.

Where a human decides

A person approves every escalation tier and resolves disputed arrears. The agent proposes, drafts and tracks. It never sends a legal notice unsupervised.

The objective

Rent collection scales with the portfolio instead of the receivables team. Every account is triaged the same day it goes past due.

What it does

Detects missed payments in real time, scores arrears by risk, and triggers the right escalation workflow: dunning notices, payment plans or legal handoff.

Where a human decides

A person approves every escalation tier and resolves disputed arrears. The agent proposes, drafts and tracks. It never sends a legal notice unsupervised.

The objective

Rent collection scales with the portfolio instead of the receivables team. Every account is triaged the same day it goes past due.

See how every agent is built →
of arrears detection & escalation automation potential
82%
Arrears Escalation AgentAccount #TA-2289 · working live
DEMO
Arrears detected
Payment history reviewed
Compliance checks
Risk scored
Escalation verdict
Detecting missed payments in real time
30 DAYS PAST DUEDetected 09:14
€2,140 outstanding
UnitBuilding 4 · Apt 12B
Lease referenceLR-88213
Last payment52 days ago
Reviewing payment history & contact log
2 of 3Missed payments (90d)
3 sentPrior reminders
0Disputes on file
Running tenant-law & notice checks
Notice period metCompliant
Local tenant-law variationCompliant
Hardship flag on fileReview
Scoring arrears risk
Escalation risk score
0/100
2 missed payments in 90 days
3 dunning notices sent, no response
Hardship flag requires human review
Escalation verdict ready
RECOMMENDED ACTION
Move to Tier 2 dunning
Formal notice generated per local tenant law
Hardship flag routed to a human for approval
Legal escalation held until Tier 2 response window closes
The agent proposes the escalation tier and drafts every notice: a human approves the tier and resolves any disputed arrears before anything is sent.
Simulated demo · illustrative account
  1. Your environment, your data

    Agents run inside your infrastructure, on-prem, private cloud or hybrid. No tenant data leaves your PMS without your approval. No dependency on us: it runs on infrastructure you control. The agent is yours to run, permanently.

  2. Fixed price per process

    You pay for the process automated, not consulting hours. If a process proves non-automatable, a voucher covers the next one.

  3. From 12 weeks · fastest go-live

    Our fastest projects go live from 12 weeks; the plan for yours comes out of discovery, because it depends on the process and the systems it touches. Payback within one year for the large majority of projects.

PROPERTY MANAGEMENT FAQ

What property operators ask us.

Honest answers to the questions every Head of Operations, Asset Manager or CTO has before going to production.

How do you handle tenant data residency and privacy?

Agents run entirely inside your environment — on-prem, private cloud or your own hybrid setup. Tenant data, leases and payment details stay in your environment by default. We integrate via APIs your team already controls.

Where agents run and who holds access →
How do agents fit our existing PMS?

We integrate with what you run today — your property management system, tenant portal and accounting stack — through their standard interfaces. No rip-and-replace, no parallel system to maintain.

How we integrate with each system →
What happens when an agent is unsure?

Uncertain cases are escalated to your team with full context — the agent proposes an action, a human decides. Every decision is logged and feeds back into the agent's behavior.

Who owns the agents after go-live?

The agents are yours to run, permanently. They are built in your environment, on your cloud, and on fixed-price projects the source code and configuration are handed over to you. If we part ways, everything keeps running.

Who owns the agent →
How long does a typical property management deployment take?

Our fastest projects go live from 12 weeks; the plan for yours comes out of discovery, because it depends on the process and the systems it touches. Payback within one year for the large majority of projects — and pricing is fixed per process, not per consulting hour.

How long it takes →

Ready to automate your property portfolio?

Book a 30-minute meeting with our team and discover what AI automation can do for your specific workflows.

Industry Solution Catalog

Solution Catalog

A practical overview of key processes in your sector, the challenges they involve, and the AI agent solutions that address them.