All industries

Less time on claims and forms. More time with patients.

AI Agents across intake, records, claims and prior authorization.

WHY AUTOMATION FITS HEALTHCARE

Automate hospital workflows, from referral to billing.

Every referral is registered, every procedure is coded, every claim follows the payer's rules and every prior authorization goes through the same form. Diagnosis, treatment and the conversation with the patient stay with clinicians; the registering, coding, authorizing and billing around them is structured, repetitive and still done by hand.

Our AI agents take over that work end-to-end, inside your HIS, EHR, scheduling and billing systems.

  1. Refer & scheduleReferrals registered, patients scheduled, documents requested
  2. AuthorizePrior authorization files assembled and tracked to decision
  3. Code & billEncounters coded, claims checked against payer rules and filed

WHAT WE DO FOR HEALTHCARE

Keep your margin healthy from intake to reimbursement.

From intake to claim, agents prepare the file. Clinicians approve.

Hospital results · DKI Krankenhausbarometer 2025Two in three German hospitals closed 2024 at a loss. Agents win back the margin lost to admin.
54%
2022
61%
2023
66%
2024
Revenue Cycle & Billing · automation potential
76–86%
Finance, Controlling & Payer Mgmt · automation potential
71–81%

Source: DKI, Krankenhaus-Barometer 2024 and 2025

Ahead of payer rules, tariffs and staffing shifts

AI agents check every claim against the latest payer rules before it goes out, and draft appeals for denials. More of what you bill gets paid.

Tariffs · Payer rules · Staffing

Prior authorizationAuthorizations turned around in hours, not days
ManualQueue days
AutomatedHours
Patient Access & Scheduling · automation potential
70–80%
Care Coordination & Discharge · automation potential
58–68%

Referrals and authorizations, resolved fast

Referrals go straight into the patient record, and prior authorizations are prepared and tracked by AI agents. Patients get appointments sooner, and empty slots are filled from the wait list.

Fax · Phone · Portals

What hospital doctors report · MB-Monitor 2024Where the clinical day goes, and what agents give back
Re-enter the same data often52%
Unhappy with their IT tools65%
Lack time for patients52%
Consider leaving patient care28%
Fastest go-live *
from 12 wks
Payback
< 12 mo
Less manual work
5–10×

Source: Marburger Bund, MB-Monitor 2024

Clinicians focused on patients, not paperwork

Doctors and nurses only review and sign. AI agents draft discharge summaries, handover notes and coding, giving clinicians more time with patients.

Notes · Coding · Reporting

* Our fastest go-live. Timelines depend on the complexity of the project and its processes.

INSIDE A HEALTHCARE ORGANIZATION

Custom agents, built for every healthcare department.

We don't deploy generic software. We design AI Agents around the processes, tools and people of each function, then connect them where it matters. Click any department to explore.

Medical & Clinical Operations

Wards, ORs and documentation in sync.

Agents support bed management, surgery scheduling and clinical documentation — census reports, discharge summaries and shift handovers assembled without clinician typing.

Automation potential64–74%
  • Bed management and census reporting
  • Surgery scheduling and change handling
  • Clinical documentation support
  • Discharge summary drafting
  • Shift handover report assembly

Patient Access & Scheduling

Every patient registered, every slot filled.

Agents handle registration, appointment booking, eligibility and insurance verification, prior authorization and pre-admission screening — with no-shows and waiting lists managed automatically.

Automation potential70–80%
  • Patient registration and demographic updates
  • Appointment booking and triage routing
  • Eligibility and insurance verification
  • Prior authorization assembly and tracking
  • No-show management and wait-list backfill

Revenue Cycle & Billing

Clean claims out, denials worked, cash applied.

Agents run charge capture, coding review, claims submission and denials management — payment posting, payer reconciliation and AR aging handled end-to-end.

Automation potential76–86%
  • Charge capture and coding review (CPT/ICD)
  • Claims submission and payer reconciliation
  • Denials management with drafted appeals
  • Payment posting and underpayment detection
  • Patient billing, collections and AR aging

PHARMACY & MEDICATION MANAGEMENT

Stock current, interactions flagged, every dose tracked.

Agents manage drug procurement, formulary and inventory, process prescriptions, prepare medication reconciliation and keep controlled-substance documentation complete.

Automation potential66–76%
  • Drug procurement and inventory management
  • Prescription processing and pharmacy billing
  • Medication reconciliation preparation
  • Drug interaction alert handling
  • Controlled substance tracking

Laboratory, Imaging & Diagnostics

Orders routed, results delivered, nothing lost.

Agents manage test orders and specimen tracking, deliver results with critical-value alerts, route imaging and monitor turnaround times across the diagnostic chain.

Automation potential67–77%
  • Order management and specimen tracking
  • Results reporting to ordering clinicians
  • Critical value alert escalation
  • Imaging routing and PACS management
  • Turnaround-time and reagent monitoring

Care Coordination & Discharge

Transitions planned, readmissions caught early.

Agents support discharge planning, post-acute placement and home-care referrals — readmission risk scored and care transitions tracked across every handoff.

Automation potential58–68%
  • Discharge planning and summary generation
  • Post-acute placement coordination
  • Home care referral processing
  • Readmission risk scoring inputs
  • Care plan and transition tracking

SUPPLY CHAIN & MEDICAL PROCUREMENT

Supplies ordered, invoices matched, recalls handled.

Agents process POs for medical supplies and devices, match invoices three-way, track implants, manage recalls and keep spend analytics current.

Automation potential73–83%
  • PO processing and receiving
  • Three-way invoice matching
  • Implant and device tracking
  • Recall management workflows
  • Demand forecasting and spend analytics

Quality, Safety & Accreditation

Incidents documented, audits always ready.

Agents draft incident reports and root-cause analyses, run infection-control surveillance, prepare accreditation evidence (Joint Commission, KTQ, JCI) and track CAPAs to closure.

Automation potential64–74%
  • Incident reporting and root-cause analysis
  • Infection control surveillance
  • Accreditation preparation evidence
  • CAPA management to closure
  • Patient experience (HCAHPS) reporting

Compliance & Regulatory Affairs

Privacy enforced, submissions filed, policies current.

Agents run GDPR/HIPAA privacy compliance workflows, prepare regulatory submissions and audit packs, manage policies and scan the regulatory horizon.

Automation potential65–75%
  • GDPR / HIPAA privacy compliance workflows
  • Regulatory submissions preparation
  • Medical device regulation (MDR) compliance
  • Audit preparation and document control
  • Policy management and horizon scanning

HR, Workforce & Credentialing

Rosters planned, credentials current, payroll fed.

Agents support recruitment and onboarding, run credentialing and privileging, manage shifts and agency staff, and track license renewals and training compliance.

Automation potential66–76%
  • Credentialing and privileging workflows
  • Shift management and agency staff coordination
  • License renewal and training tracking
  • Recruitment and onboarding orchestration
  • Time, attendance and payroll preparation
See HR & Payroll agents across industries →

FINANCE, CONTROLLING & PAYER MANAGEMENT

Payer contracts analyzed, close on time.

Agents handle AP matching and AR collections, analyze payer contracts and payer mix, run DRG analytics and reimbursement modeling, and prepare month-end close.

Automation potential71–81%
  • AP invoice matching and AR collections
  • Payer contract and payer mix analysis
  • DRG analytics and reimbursement modeling
  • Cost accounting and budgeting support
  • Month-end close and treasury preparation
See Finance & Accounting agents across industries →

IT & Health Informatics

One source of truth across every system.

Agents bridge EMR/EHR, HL7/FHIR interoperability and telehealth platforms — master patient index kept clean, access provisioned, every integration watched.

Automation potential73–83%
  • EMR/EHR operations and MPI master data
  • HL7 / FHIR interoperability monitoring
  • Access provisioning and role management
  • IT ticket triage and routing
  • Clinical analytics and BI reporting refresh
See IT agents across industries →

AGENT IN ACTION

How a prior authorization agent works.

What it does

The moment an order needs authorization, the agent opens the request on its own. It verifies eligibility and benefits, checks the payer's medical-necessity criteria, pulls clinical notes and imaging from the EHR and RIS, drafts the medical-necessity letter and submits, then polls the payer until the decision lands.

The objective

Authorize faster and lose fewer slots. Days of fax-and-phone back-and-forth become hours, every request goes out complete on the first pass, and your access team only ever sees the cases that genuinely need a human.

What it does

The moment an order needs authorization, the agent opens the request on its own. It verifies eligibility and benefits, checks the payer's medical-necessity criteria, pulls clinical notes and imaging from the EHR and RIS, drafts the medical-necessity letter and submits, then polls the payer until the decision lands.

The objective

Authorize faster and lose fewer slots. Days of fax-and-phone back-and-forth become hours, every request goes out complete on the first pass, and your access team only ever sees the cases that genuinely need a human.

See how every agent is built →
of PA automation potential
70–80%
Prior Authorization AgentRequest #PA-3157 · working live
DEMO
Order received
Requirements checked
Criteria verified
Request assembled
Submitted & tracked
Imaging order flagged — authorization required
AUTH REQUIRED09:14 · Orthopedics clinic
MRI lumbar spine Patient #4471 · appointment in 5 days
PayerPrior authorization required
Slot at riskThursday 08:30 — imaging center
StatusHeld pending authorization
196 records pulled from EHR & payer portal in 0.8s
ActiveEligibility
CoveredMRI benefit
ValidReferral
6 weeksConservative therapy
MissingX-ray report
Expires in 5 dReferral window
Checking against payer medical-necessity criteria
Eligibility & benefitsClear
Medical-necessity criteriaClear
Conservative treatment documentedClear
Prior imaging reportRetrieved from RIS
Approval likelihood0 / 100 · High
Assembling the authorization request
Clinical documentation pack assembled
Medical-necessity letter drafted
Prior imaging attached from RIS
Request formatted per payer requirements
Submitted · status tracked to decision
APPROVED IN 4 HOURS
Slot kept, patient seen
Request submitted to payer portal
Status polled until decision received
Patient and clinic notified — Thursday 08:30 held
Worked end-to-end: days of back-and-forth avoided.
Simulated — illustrative of agent behavior
  1. Your environment, your data

    Agents run inside your infrastructure, on-prem, private cloud or hybrid. Patient data does not leave your network without your approval. No dependency on us: it runs on infrastructure you control. The agent is yours to run, permanently.

  2. Fixed price per process

    You pay for the process automated, not consulting hours. If a process proves non-automatable, a voucher covers the next one.

  3. From 12 weeks · fastest go-live

    Our fastest projects go live from 12 weeks; the plan for yours comes out of discovery, because it depends on the process and the systems it touches. Payback within one year for the large majority of projects.

HEALTHCARE FAQ

What healthcare leaders ask us.

Answers before the first call: the questions healthcare leaders ask us most.

Do we need to rip and replace our EHR or HIS?

No. Our agents sit on top of what you have — your EHR/HIS, LIS, RIS, PACS, ERP and payer portals. Where an integration doesn't exist, our agents operate the same screens your staff uses today.

How we integrate with each system →
How do you handle patient data?

Agents run in your environment — on-prem, private cloud or hybrid — so patient data does not leave your network without your approval. GDPR-aligned, role-based access, full audit trails on every action, and your data is never used to train anyone else's models.

Where agents run and who holds access →
What happens to our existing teams?

They move up the value chain. Clinicians, coders, schedulers and administrators stay in control — every agent action is auditable and reversible, and humans retain ultimate responsibility. What goes away is retyping and chasing, not clinical judgment.

How do you price?

Fixed-price per workflow automation. If during delivery we determine a process cannot be automated, you receive a voucher to automate a different process instead. Optional SLAs are agreed per project, based on business hours.

How we charge →
What's typically in scope for healthcare?

Referral capture and registration, eligibility checks, prior authorization assembly and tracking, coding and claim submission, denial management, release-of-information, credential tracking, supply procurement and device maintenance documentation. We scope per department — clinical decisions always stay with clinicians.

Ready to automate your healthcare operations?

Book a 30-minute meeting with our team and discover what AI automation can do for your specific workflows.

Industry Solution Catalog

Solution Catalog

A practical overview of key processes in your sector, the challenges they involve, and the AI agent solutions that address them.