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Automate hospital workflows, from referral to billing.
Every referral is registered, every procedure is coded, every claim follows the payer's rules and every prior authorization goes through the same form. Diagnosis, treatment and the conversation with the patient stay with clinicians; the registering, coding, authorizing and billing around them is structured, repetitive and still done by hand.
Our AI agents take over that work end-to-end, inside your HIS, EHR, scheduling and billing systems.
Care Coordination & Discharge · automation potential
58–68%
Referrals and authorizations, resolved fast
Referrals go straight into the patient record, and prior authorizations are prepared and tracked by AI agents. Patients get appointments sooner, and empty slots are filled from the wait list.
Fax · Phone · Portals
What hospital doctors report · MB-Monitor 2024Where the clinical day goes, and what agents give back
Re-enter the same data often52%
Unhappy with their IT tools65%
Lack time for patients52%
Consider leaving patient care28%
Fastest go-live *
from 12 wks
Payback
< 12 mo
Less manual work
5–10×
Source: Marburger Bund, MB-Monitor 2024
Clinicians focused on patients, not paperwork
Doctors and nurses only review and sign. AI agents draft discharge summaries, handover notes and coding, giving clinicians more time with patients.
Notes · Coding · Reporting
* Our fastest go-live. Timelines depend on the complexity of the project and its processes.
INSIDE A HEALTHCARE ORGANIZATION
Custom agents, built for every
healthcare department.
We don't deploy generic software. We design AI Agents around the processes, tools and people of each function, then connect them where it matters. Click any department to explore.
Medical & Clinical Operations
Wards, ORs and documentation in sync.
Agents support bed management, surgery scheduling and clinical documentation — census reports, discharge summaries and shift handovers assembled without clinician typing.
Automation potential64–74%
Bed management and census reporting
Surgery scheduling and change handling
Clinical documentation support
Discharge summary drafting
Shift handover report assembly
Patient Access & Scheduling
Every patient registered, every slot filled.
Agents handle registration, appointment booking, eligibility and insurance verification, prior authorization and pre-admission screening — with no-shows and waiting lists managed automatically.
Automation potential70–80%
Patient registration and demographic updates
Appointment booking and triage routing
Eligibility and insurance verification
Prior authorization assembly and tracking
No-show management and wait-list backfill
Revenue Cycle & Billing
Clean claims out, denials worked, cash applied.
Agents run charge capture, coding review, claims submission and denials management — payment posting, payer reconciliation and AR aging handled end-to-end.
Automation potential76–86%
Charge capture and coding review (CPT/ICD)
Claims submission and payer reconciliation
Denials management with drafted appeals
Payment posting and underpayment detection
Patient billing, collections and AR aging
PHARMACY & MEDICATION MANAGEMENT
Stock current, interactions flagged, every dose tracked.
Agents manage drug procurement, formulary and inventory, process prescriptions, prepare medication reconciliation and keep controlled-substance documentation complete.
Automation potential66–76%
Drug procurement and inventory management
Prescription processing and pharmacy billing
Medication reconciliation preparation
Drug interaction alert handling
Controlled substance tracking
Laboratory, Imaging & Diagnostics
Orders routed, results delivered, nothing lost.
Agents manage test orders and specimen tracking, deliver results with critical-value alerts, route imaging and monitor turnaround times across the diagnostic chain.
Automation potential67–77%
Order management and specimen tracking
Results reporting to ordering clinicians
Critical value alert escalation
Imaging routing and PACS management
Turnaround-time and reagent monitoring
Care Coordination & Discharge
Transitions planned, readmissions caught early.
Agents support discharge planning, post-acute placement and home-care referrals — readmission risk scored and care transitions tracked across every handoff.
Agents support recruitment and onboarding, run credentialing and privileging, manage shifts and agency staff, and track license renewals and training compliance.
Agents handle AP matching and AR collections, analyze payer contracts and payer mix, run DRG analytics and reimbursement modeling, and prepare month-end close.
The moment an order needs authorization, the agent opens the request on its own. It verifies eligibility and benefits, checks the payer's medical-necessity criteria, pulls clinical notes and imaging from the EHR and RIS, drafts the medical-necessity letter and submits, then polls the payer until the decision lands.
The objective
Authorize faster and lose fewer slots. Days of fax-and-phone back-and-forth become hours, every request goes out complete on the first pass, and your access team only ever sees the cases that genuinely need a human.
What it does
The moment an order needs authorization, the agent opens the request on its own. It verifies eligibility and benefits, checks the payer's medical-necessity criteria, pulls clinical notes and imaging from the EHR and RIS, drafts the medical-necessity letter and submits, then polls the payer until the decision lands.
The objective
Authorize faster and lose fewer slots. Days of fax-and-phone back-and-forth become hours, every request goes out complete on the first pass, and your access team only ever sees the cases that genuinely need a human.
Agents run inside your infrastructure, on-prem, private cloud or hybrid. Patient data does not leave your network without your approval. No dependency on us: it runs on infrastructure you control. The agent is yours to run, permanently.
You pay for the process automated, not consulting hours. If a process proves non-automatable, a voucher covers the next one.
03
From 12 weeks · fastest go-live
Our fastest projects go live from 12 weeks; the plan for yours comes out of discovery, because it depends on the process and the systems it touches. Payback within one year for the large majority of projects.
Answers before the first call: the questions healthcare leaders ask us most.
Do we need to rip and replace our EHR or HIS?
No. Our agents sit on top of what you have — your EHR/HIS, LIS, RIS, PACS, ERP and payer portals. Where an integration doesn't exist, our agents operate the same screens your staff uses today.
Agents run in your environment — on-prem, private cloud or hybrid — so patient data does not leave your network without your approval. GDPR-aligned, role-based access, full audit trails on every action, and your data is never used to train anyone else's models.
They move up the value chain. Clinicians, coders, schedulers and administrators stay in control — every agent action is auditable and reversible, and humans retain ultimate responsibility. What goes away is retyping and chasing, not clinical judgment.
How do you price?
Fixed-price per workflow automation. If during delivery we determine a process cannot be automated, you receive a voucher to automate a different process instead. Optional SLAs are agreed per project, based on business hours.
Referral capture and registration, eligibility checks, prior authorization assembly and tracking, coding and claim submission, denial management, release-of-information, credential tracking, supply procurement and device maintenance documentation. We scope per department — clinical decisions always stay with clinicians.
Ready to automate your
healthcare operations?
Book a 30-minute meeting with our team and discover what AI automation can do for your specific workflows.