How modern carriers scale operations, reduce costs, and mitigate risk using AI.
WHY AUTOMATION FITS INSURANCE
Every application is checked against the same underwriting rules, every claim goes through the same intake, assessment and settlement path, and every regulatory return follows the same template. Pricing risk and deciding a contested claim stay with people; the intake, document handling and checking around them is repetitive, auditable and still done by hand.
Our AI agents take over that work end-to-end, inside your policy administration, claims, broker and finance systems.
WHAT WE DO FOR INSURANCE
Agents carry the volume. Your adjusters make the judgment calls.
Agents run FNOL intake, verification and assessment continuously, so resolution keeps pace with claim volume even during surges.
Solvency II reports, GDPR requests and regulator responses are prepared by AI agents, on schedule. Your teams stay focused on policyholders.
AI agents handle the claims, policy documents and customer queries that come with each new policy. As volume grows, each claim costs less to process.
INSIDE AN INSURANCE ORGANIZATION
We don't deploy generic software. We design AI agents around the processes, tools and people of each function. Click any department to explore.
Underwriting
Agents run quote intake, enrich risk data, generate quotes and prepare renewals across P&C, Life/Health and specialty lines — referrals resolved with full context.
Claims Management
Agents run FNOL intake, triage and coverage checks, extract documents, assess damage, set reserves and calculate settlements — recoveries tracked to closure.
Policy Administration
Agents handle issuance, endorsements, renewals, cancellations and mid-term adjustments across legacy and modern policy systems — documents generated automatically.
DISTRIBUTION & BROKER/AGENT MANAGEMENT
Agents onboard brokers and agents, calculate commissions, document IDD suitability, route leads and keep pipeline forecasts current.
Customer Service & Contact Center
Agents summarize calls, handle Tier-1 chat and email, orchestrate callbacks and manage complaints — voice-of-customer analytics kept current.
Actuarial, Pricing & Reserving
Agents prepare loss reserving data, refresh pricing models, run experience studies and support IFRS 17 CSM measurement and profitability analysis.
Risk, Capital & Solvency II
Agents run SCR/MCR calculations, prepare ORSA packs and stress tests, monitor ALM and keep Solvency II QRT filings on schedule.
FRAUD DETECTION & SPECIAL INVESTIGATIONS
Agents score claims and application fraud, run network analysis on fraud rings, screen AML/PEP and manage SIU cases with full evidence trails.
COMPLIANCE, LEGAL & REGULATORY REPORTING
Agents run complaints reporting, IDD conduct governance, sanctions monitoring, GDPR DSAR handling and regulator correspondence across jurisdictions.
Finance, Accounting & IFRS 17
Agents run premium accounting, AP/AR and dunning, IFRS 17 close, group consolidation and payment reconciliation.
REINSURANCE & TREATY MANAGEMENT
Agents prepare treaty renewals and facultative submissions, process cessions, generate bordereaux and track reinsurance claims recoveries.
IT, Data & Cybersecurity
Agents document legacy systems, triage incidents and cyber alerts, collect DORA compliance evidence and keep data quality and access under control.
Agents run inside your infrastructure, on-prem, private cloud or hybrid. No data leaves the insurer without your approval. No dependency on us: it runs on infrastructure you control. The agent is yours to run, permanently.
You pay for the process automated, not consulting hours. If a process proves non-automatable, a voucher covers the next one.
Our fastest projects go live from 12 weeks; the plan for yours comes out of discovery, because it depends on the process and the systems it touches. Payback within one year for the large majority of projects.
INSURANCE FAQ
Honest answers to the questions every Head of Claims, COO or CTO has before going to production.
Agents run entirely inside your environment — on-prem, private cloud or your own hybrid setup. Policyholder data, claims records and PII stay in your environment by default. We integrate via APIs your team already controls.
Where agents run and who holds access →Yes. We integrate with platforms like Guidewire and Duck Creek, plus your CRM, ERP and document systems — through their standard interfaces. No rip-and-replace.
How we integrate with each system →Uncertain cases are escalated to your team with full context — the agent proposes an action, a human decides. Every decision is logged and feeds back into the agent's behavior.
Voucher mechanism: if a process isn't economically automatable, we replace it with another of equivalent value at no extra cost.
How we charge →Our fastest projects go live from 12 weeks (discovery, analysis and design, implementation, testing and deployment); the plan for yours comes out of discovery, because it depends on the process and the systems it touches. Payback within one year for the large majority of projects.
How long it takes →
Book a 30-minute meeting with our team and discover what AI automation can do for your specific workflows.
